For over 45 years it has been our company's goal and policy to NEVER HAVE A DISSATISFIED CUSTOMER. It is in this tradition that we invite you, our customer, to try our products for 30 days - in your own home.
If, within 30 days of the delivery date, you decide to return our product, for any reason, you will receive a full refund of the cost of all merchandise less delivery cost and, (in the spirit of fairness) a 15% restocking charge to cover the cost of inspection, repackaging, and damage that may have resulted from use* or shipping.
*For a two-year period, we will replace or repair any wood product parts or mattress parts returned to our Company, when due to a manufacturing defect, free of charge.
We also pay shipping cost for the first 30 days.
Thereafter, an 18 year pro-rated warranty covers all mattress parts for the original owner only. Warranty does not cover commercial use.
We have created our web site to be as comprehensive and factual as possible. We reserve the right, however, to make changes at any time in design and pricing.
We are totally committed to providing you with quality products and the highest level of customer service. We simply won't allow any reasonable customer to be dissatisfied or unfairly treated - EVER!